Fast md family & walk-in clinic
Our Privacy Policy
FAST MD respects your privacy and is committed to protecting your personal and health information. This Privacy Policy explains what we collect, how we use it, how we protect it, and how you can access or correct your information.
Privacy Policy
Scope
This policy applies to information collected through our clinic operations and through our website, phone, email, and in-person interactions.
In Alberta, patient privacy is governed by the Health Information Act (IHA) and personal information handling by private organizations is governed by the Personal Information Protection Act (PIPA).
Why We Collect and How We Use Information
We use information to provide healthcare services, support continuity of care, and communicate with you about appointments and your care.
We also use information for clinic operations such as quality improvement, record keeping, billing/administration, and meeting legal and regulatory requirements.
Access, Corrections, and Questions
You may request access to your personal information and ask for corrections where appropriate.
To make a request or ask a privacy question, please contact our clinic and ask for our Privacy Contact (or Office Manager).
Information We Collect
We may collect personal information such as your name, contact details, date of birth, and identification details needed to provide services and communicate with you.
We may also collect health information (including medical history, symptoms, diagnoses, test results, treatment plans, and prescriptions) to provide health services.
If you use our website, we may collect limited technical information such as IP address, device/browser data, and usage information through cookies or analytics tools (where enabled).
Consent and Disclosure
We collect, use, and disclose information only as permitted by law and professional obligations, and we limit access to a need-to-know basis.
Under the HIA, there are limited, specific circumstances where health information may be disclosed without consent (for example, to another custodian to provide health services, or where authorized/required by law).
When we use service providers to help run our clinic or website, we take steps to require appropriate privacy and security protections.
Cookies and Website Analytics (optional section)
Our website may use cookies or similar technologies to improve site performance and understand how visitors use the site.
You can control cookies through your browser settings; disabling cookies may affect some site features.
How We Collect Information
We collect information directly from you when you book an appointment, walk in, complete forms, speak with our team, or use our website.
We may also receive information from other healthcare providers or custodians (for example, referrals or reports) when needed to support your care.
Safeguards and Retention
We use reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, disclosure, alteration, loss, or destruction of information.
Our staff and contractors who work with us may be considered “affiliates” under the HIA, and custodians are responsible for ensuring affiliates protect information appropriately.
We retain information as required for healthcare delivery and legal/regulatory purposes and dispose of it securely when it is no longer required.
Changes to this Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
The updated version will be posted on this page with a revised effective date.
What We Do
FAST MD provides accessible primary care through walk‑in and appointment options. We support patients of all ages with assessment for common illnesses and minor injuries, ongoing family medicine, preventive care, and referrals when needed. If you’re unsure which option is right, our team can help guide you to the next step.
- Walk-in care for minor illnesses and injuries.
- Family medicine, preventative care, and ongoing health support.
- Found, requisitions, and referrals based on clinical assessment.
For medical emergencies, call 911 or go to the nearest emergency department.
Who We Are
FAST MD Family & Walk‑In Clinic supports patients of all ages with primary care through both walk‑in and appointment options. We aim to make care easier to access by keeping information clear, offering straightforward next steps, and helping patients understand how to follow up when needed.
- Patient-first care with clear communication.
- Walk-in and appointment options based on availability.
- Support for ongoing care, referrals, and preventive health.
Hours
Contact
Email
I[email protected]
Phone
+1 (587) 317-0219
Clinic Address
5268 Marlborough Dr NE Calgary, AB T2A 5L5
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